Privacy Policy

1. Purpose of This Policy

This policy describes how information may be collected and processed when visitors use the Heerberg website, contact Heerberg, or interact with the Heerberg client platform. It outlines the type of information that may be handled and the general purposes for which such information may be used.

2. Information We May Collect

Heerberg may collect information that you voluntarily provide when contacting us, requesting services, or creating a client account. This may include your name, business name, email address, phone number, company information, project-related details, and communication records.

Technical information such as browser type, device information, IP address, and website usage data may also be collected automatically to help maintain the stability, security, and performance of the website.

3. How Information Is Used

Information may be used for communication, service preparation, project coordination, client account management, operational support, platform maintenance, and legal compliance. Heerberg may also use information to improve services, respond to inquiries, and facilitate professional cooperation with clients.

Data collected through the website or client platform is used only for legitimate business purposes connected to Heerberg’s services.

4. Client Platform and Account Data

Heerberg may provide a digital client account environment where clients can manage projects, submit tasks, communicate with assigned teams, and track operational progress. Information entered into the platform may include project instructions, operational notes, communication records, and workflow updates.

Clients remain responsible for ensuring that information entered into their account is accurate and lawful. Heerberg uses reasonable measures to maintain the integrity and security of the platform environment.

5. Confidential Business Information

Many clients share sensitive business information when working with Heerberg. Heerberg treats such information with professional care and aims to maintain confidentiality wherever possible. Access to information may be limited to personnel or trusted collaborators who are directly involved in delivering the relevant services.

6. Cookies and Technical Data

This website may use cookies or similar technologies to improve user experience, measure website performance, and ensure proper operation of the platform. Cookies are small data files stored on a user’s device to remember certain preferences or technical settings.

Users can control cookie behavior through their browser settings. Disabling cookies may affect certain website functions.

7. Data Security

Heerberg applies reasonable technical and organizational measures to protect information from unauthorized access, misuse, or loss. However, no digital system can guarantee absolute security, and users should also take appropriate precautions when sharing sensitive information online.

8. Third-Party Services

Heerberg may use third-party service providers for hosting, technical infrastructure, communication tools, analytics, or other operational purposes. These providers may process certain information only as necessary to support Heerberg’s services and platform operation.

9. Data Retention

Information may be retained for as long as necessary to fulfill the purpose for which it was collected, to support ongoing cooperation with clients, or to comply with legal and administrative requirements.

10. Your Rights

Depending on applicable law, users may have the right to request access to their personal data, request corrections, request deletion of certain data, or request information about how data is processed. Requests can be directed to Heerberg through the contact information provided below.

11. Updates to This Policy

Heerberg may update this Privacy Policy when necessary to reflect operational, legal, or technological changes. The most current version will always be available on this website.

12. Contact

For questions regarding this Privacy Policy or how information is handled, you may contact Heerberg through the following channel:

Email: legal@heerberg.com